"Ligging was erg mooi met prachtig uitzicht. De kamer was meer een suite en had een bubbelbad. Aparte slaapkamer en badkamer met een ruime woonkamer waar ook het bubbelbad staat met een prachtig uitzicht. Wow. Het diner was goed. Heerlijke verse forel gegeten. Bediening vriendelijk en behulpzaam. De menukaart is alleen in het Bulgaars. Lang lever Google Translate 😅"

"We hadden kamer 1 gevraagd daar de toewezen kamer 3 niet fris rook. Bubbelbad was snel vol met warme water. Alleen toen we de jetstreams aanzetten kwam erg brak water uit. Bah. Nieuw water moeten pakken. Een deuk in de romantiek."

"A place where you can really relax. The place has everything you may need. It has a beautiful restaurant, a spa center and everyone was really friendly and always answer our needs. Also the place is located in one of the most beautiful parts of the country."

"Aucun."

"Bath tub in every room, round bed, chilled out personnel, easy checkin"

"Bath tub released some bad dump smell while starting, old style decoration, no shelves for cosmetics in toilet, no kettle, tea or coffee in the room, no moody lights in bedroom"

"Space in the room with a jacuzzi. You can see the hole town and the lake from these hotel. There is a parking space and it is really nice. Value for money and more than that. Only breakfast is extra and even if we would like to take one, it seems there wan't someone at the reception."

"Some presence in the morning would be nice..."

"The owner is very kind. We had a triple room and they gave us the apparent for free."

"Aucun."

"The location is 10/10 because there's an ecotrail behind the hotel. The view from our room was beautiful, they also gave us a bigger room because it was free and didn't charge us for the upgrade!"

"The quality of the bed, light switches, sofa were not very good. The bed wasn't that comfortable. The food wasn't anything special."

"It is a very nice location with an amazing view from the balcony and the apartment was very spacious. The staff were very kind and friendly as well."

"It wasn't cleaned properly, the sofa bed was ripped and not comfortable at all and there was no extra sheet for it. It was said in the description that there are spa facilities, but when we went there, they told us that if we want to use them, we need to pay 20levas per person."

"The views are stunning, the staff are very helpful and caring.The rooms are spacious ."

"The property needs some TLC for example our room had no hot water in the bathroom including the shower. Only hot water was kitchen sink. My husband was poorly a few days and they were very helpful and caring, however, I assumed the bad smell in the bath room was all him however became apparent as he got better the smell did not. There is nothing to do or see in the town it’s self only the peace garden which is small but tranquil and well kept."

"Hospitable and helpful staff, clean, very well equiped, great location with perfect view to the mountains and lake!"

"N/A"

"The property had an amazing view although if you fill the jacuzzi (which is a hydro-massage rather than jacuzzi) you lose the view."

"We've stayed in an apartment studio and the place had mold and was leaking from the windows. Half of the sockets were half-out, the lights on the balcony was controlled from somewhere outside of the apartment which was strange the very least. The airconditioners were very old, and although we've put them on the maximum allowed temperature, the one in the living room couldn't keep up and it was if not cold, then chilly. The TV in the living area didn't work at all, and all of the remote controllers didn't work properly, so we needed to struggle with it. We did not see any staff, when we arrived (which was around 10pm as in booking had listed check-in time but no limit, so natural assumption is having 24 hour desk), the hotel was all dark and we have not received any instructions or a message from the host. The door didn't open, and when we called, we were told that the key is at the door of the room, and we have to push harder the outside door. For the 2 days we were there, we did not see anyone at the front desk even when we were checking out, so we left the key on the door of the room. After I saw the room, I checked the comments of previous guests (I usually do before booking, but this time I didn't have the time), and decided not to use the services of the restaurant although we had included breakfast. Just one day, we took a coffee on the go from there, and what I saw didn't seem attractive, so don't try it - the chance to have food poisoning is high. If this was the case with the luxury apartments, I don't want to imagine what was in the normal rooms..."